I have been going here for years, they are the best. I came online to check in, and was surprised it had a low rating so I thought I'd chime in. I have never had an issue or a bad haircut, but I am confident if I did they would fix it. I have been to other sports clips, and also the other franchise companies like fantastic sams and great clips, but I have been a regular here for about 5 years. I usually see Brianna or Jessica, but honestly have not had a bad cut here once, and the MVP or Triple play are great. Thanks!